Alok Shukla
Founder @ FunnelStory
Alok Shukla is the Co-Founder and CEO of FunnelStory, a customer superintelligence platform that helps post-sales teams cut surprise churn by 90% while driving 3X Customer Success Productivity. With deep expertise in post-sales, cybersecurity, analytics, and automation, Alok brings over 20 years of leadership in AI-SaaS and data-driven transformation. At the HubSpot Conference, he’ll share how maths and AI can dramatically transform Churn/Expansion prediction for both product and services companies.
Speaker Sessions
Fri •Sep 5 •10:00am - 10:20am PT •
Tools for Growth: Fighting Surprise Churn With Math and AI
Discover how FunnelStory uses Gen AI, ML, process mining, and classical mathematics to predict churn and expansion 3–9 months in advance. Learn how unstructured data like conversations and notes reveal hidden risk signals and how a hyperdense intelligence graph drives powerful revenue outcomes.
Open to All Levels
