Troy Fiawoo
Inbound Professor @ HubSpot
Troy is an Inbound Professor with HubSpot Academy, located in Southern California. He joined HubSpot's Customer Support team in Feb 2021 and quickly fell in love with the product and people. This led him to diving deep into his role and the product, aiding him in becoming a Customer Trainer, Senior Onboarding Specialist, and now Inbound Professor. Outside of work, Troy loves trying new restaurants with his wife, all things reality dating shows, and giving random strangers online unsolicited relationship advice.
Speaker Sessions
- Reservation Required
Fri •Sep 5 •12:45pm - 2:15am PT •
ENCORE: What's New for Service With HubSpot
Support teams today need to move fast, stay connected, and do more with less. This session—hosted by HubSpot Academy Professors and featuring live demos from our product team—gives you a look at what’s new across the platform to help you scale smarter and retain more customers. You’ll walk away knowing how to apply the newest tools to improve response times, personalize support, and prove your team’s impact.
Open to All Levels
- Reservation Required
Fri •Sep 5 •9:45am - 11:15am PT •
What's New for Service With HubSpot
Support teams today need to move fast, stay connected, and do more with less. This session—hosted by HubSpot Academy Professors and featuring live demos from our product team—gives you a look at what’s new across the platform to help you scale smarter and retain more customers. You’ll walk away knowing how to apply the newest tools to improve response times, personalize support, and prove your team’s impact.
Open to All Levels
